Returns PolicyIf you are not entirely satisfied with your purchase, we're here to help. You can create your returns label
here.Returns:You have 60 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Please package the product securely for collection.
We ask that you look after the product whilst it's in your possession and that when you return the product to us you also let us have all the original packaging, tags, labels and accessories.
Refunds will be processed within 8-10 working days of the goods being received by us.
If your product arrives damaged or is faulty:
If any of our products arrive damaged or faulty, please
contact us as soon as possible so that we can rectify the problem to your satisfaction.
If you would like to exchange or replace a product:
Please
contact us.
Return charges:
If you are returning a damaged or faulty product, we will pay for the cost of your return. If your return is for any other reason, you will be responsible for the cost of returning the product to us.
Please note that if you do not return the product to us within 28 days of cancelling your order, you will be responsible for our costs in recovering that product from you.
If you are returning all of your order, we will refund the original delivery charge (if paid) in full.
Obtaining your refund
If you are entitled to a refund, we will refund you directly onto the card that was used to make the purchase.
Refunds for products purchased under a promotional offer will be based on the terms of the promotional price. Your statutory rights are not affected.
And finally:
Nothing in this policy affects your statutory rights.
CookiesCookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit
allaboutcookies.org.
How do we use cookies?Garden Mile uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
Show promotions that we think will be of your interest
What types of cookies do we use?There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
How to manage cookiesYou can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websitesThe Garden Mile website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policyOur Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on
22nd February 2021.
How to contact usIf you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
support@gardenmile.co.ukCall us:
01506411825Or write to us at:
12 Dunnet Way Broxburn EH52 5NN 
